Description: Omnichannel ticketing, knowledge, and messaging.
URL: https://www.zendesk.com
Pricing: Paid / Subscription
Price: From ~US$55/agent/mo (current as of 12 Aug 2025)
Key Features:
Email, chat, voice, and social channels.
Macros, triggers, and automations.
Strong reporting and apps marketplace
AIToolsForProfessionals 
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